We offer store credit for most returns, while refunds are only provided for items that are out of stock or have a genuine manufacturing defect. Examples include:
⦁ Faulty stitching or seams coming undone
⦁ Broken zippers
⦁ Fabric defects such as holes, runs, tears, laddering, or significant pilling upon arrival
⦁ Uneven or warped fabric weave affecting wearability
⦁ Missing components or an incorrect item sent
Refunds will NOT be issued for:
⦁ Wear and tear over time
⦁ Damage caused by purchasing the wrong size
⦁ Incorrect product care or neglect
If approved, your refund will be issued to your original payment method. This may take up to 14 business days, depending on your bank or credit card provider’s processing time.